REPAlong / SUPPORT

A little help, right here.

From workouts to accounts, find an answer below or contact the developer directly.

Frequently asked questions

Do I need to register?

You can begin as a guest. Features that require sign-in explain this in the app. Apple or Google sign-in can link your account.

Why is my AI coach not responding?

Check your internet connection and try again later. AI features require connectivity and backend availability; image analysis may take longer than text. If the issue continues, send support the error message.

Can I correct a meal estimate?

A photo may not reveal exact portions, ingredients, or cooking oil. Review the entry and correct it to match your meal. Text-based meal logging is also available.

Can AI replace a trainer or medical advice?

AI characters are fictional and responses can be wrong. Nutrition, calorie, and muscle recovery figures are estimates. For injuries, medical conditions, or special dietary needs, consult an appropriate professional.

Why am I missing reminders?

Check the reminder settings in the app and your system notification permission. Also review Focus, Do Not Disturb, and battery-saving settings.

Will signing in move all my records to a new phone?

Use the app’s device transfer feature and confirm the import completed on your new phone before removing data from the old one. Signing in alone does not guarantee all local records are synced.

How do I delete my account?

Open Settings → Account → Delete account in the app, review the notice, and confirm. Cloud account data and local device records are separate; read the account and data deletion page first.

Does deleting an account cancel a subscription?

Account deletion and store subscriptions are separate. If you purchased a subscription through Apple or Google, manage it in that store. Available items and prices are shown in the app and store.

GET IN TOUCH

Contact the developer

Describe the issue and include your app version, device model, and OS version. Attach relevant screenshots if useful; do not send passwords or unnecessary sensitive information.